Privacy Policy
1. Introduction
Divine E Vision is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, store, and share your information globally.
By using our website or services, you agree to the terms described in this policy.
2. Information We Collect
We may collect the following information:
a. Personal Data
- Name, email address, phone number
- Company name and business details
- Payment information
b. Technical Data
- IP address, browser type, device information
- Cookies, usage logs, and analytics data
c. User-Generated Data
- Project briefs, uploaded files, messages via contact forms
- We only collect information necessary for delivering services, communication, and legal compliance.
3. How We Use Your Information
We may collect the following information:
We use your data to:
- Provide and manage IT services
- Respond to inquiries and provide support
- Process payments and contracts
- Send updates, promotions, and newsletters (with consent)
- Ensure security, prevent fraud, and comply with legal obligations
4. Legal Bases for Processing
For clients in the European Union, we process personal data based on:
- Consent (e.g., newsletter signup)
- Contract performance (e.g., project delivery)
- Legitimate interest (e.g., fraud prevention, service improvement)
- Legal obligations (e.g., tax compliance)
5. Sharing and Disclosure
We do not sell your personal information.
We may share data with:
- Trusted third-party service providers (hosting, payment, analytics)
- Legal or regulatory authorities when required
- Project partners or subcontractors (with consent and NDA)
All third parties are bound by confidentiality and data protection obligations.
6. International Data Transfers
We do not sell your personal information.
Data may be transferred and stored outside your home country, including in **India, the EU, or the United States**. We use standard contractual clauses and encryption to ensure data is protected in line with global laws.
7. Your Privacy Rights
Depending on your region, you have the right to:
a. GDPR (EU Residents)
- Access your personal data
- Correct or delete your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To make a request: [Insert GDPR Contact Email]
b. CCPA (California Residents)
- Request what personal data we collect, use, or disclose
- Request deletion of your data
- Opt-out of data sale (we do not sell data)
To make a request: [Insert CCPA Contact Email]
c. India (IT Act 2000)
- Right to review and correct your information
- Right to grievance redressal
- Consent-based data collection and use
Grievance Officer: [Insert Name, Email, Phone]
8. Cookies and Tracking Technologies
We use cookies and analytics tools to:
- Improve website performance and usability
- Understand user behavior
- Personalize content and marketing (if consented)
You can manage cookie preferences in your browser settings.
9. Data Retention
We retain personal data only as long as necessary for:
- Service delivery
- Legal compliance
- Dispute resolution
Upon request, we will delete your data in line with local data protection laws.
10. Security Measures
We implement industry-standard security, including:
- SSL encryption
- Access control
- Firewalls and malware scanning
- Regular audits and backups
While no system is 100% secure, we take all reasonable steps to protect your information.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.
12. Children’s Privacy
We do not knowingly collect personal data from individuals under 18. If we learn that we have inadvertently done so, we will delete the data immediately.
13. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on our website with the updated effective date.
14. Contact Us
If you have questions or concerns regarding this Privacy Policy, contact us:
Divine E Vision
Website: https://divineevision.com
Email : support@divineevision.com
GDPR Contact : [Insert Email]
CCPA Contact : [Insert Email]
Grievance Officer (India) : [Insert Name, Email, Phone]